Legal Documents
MiRide Technology (Private) Limited is committed to transparency. The documents below explain your rights, our obligations, and how we operate the MiRide platform.
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Privacy Policy
How we collect, use, store, and protect your personal data under the Zimbabwe Data Protection Act 2021.
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Terms of Service
The rules governing your use of the MiRide platform, including rider and driver obligations, fares, cancellations, and disputes.
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Refunds and Cancellations
When cancellation fees apply, refund eligibility, and how refunds are processed for wallet and cash payments.
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Cookie Policy
What cookies and local storage tokens MiRide uses on the website and app, and how to control them.
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Accessibility Statement
Our commitment to WCAG 2.1 Level AA accessibility and the features we have built to support all users.
Questions about our legal policies?
If you have a question about any of the above documents, or wish to exercise your data rights under the Zimbabwe Data Protection Act 2021, contact us:
General enquiries: [email protected]
Support: [email protected]
MiRide Technology (Private) Limited · 7 Tweed Road, Eastlea, Harare, Zimbabwe