Economy
Affordable everyday rides. Saloons and hatchbacks. Best value for short and medium trips.
- Best value for money
- Saloons and hatchbacks
- Quick city runs
For riders
Your ride. Your way.
Book rides across Zimbabwe with verified drivers, upfront pricing, and safety features you control. A quick run across town or a premium car for a meeting, MiRide delivers.
- SOS button built in
- Live trip sharing
- Verified drivers
- Upfront pricing
Vehicle classes
Choose the ride that fits your day
Every vehicle class comes with the same fully verified driver and the same safety stack. Only the comfort level changes.
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Comfort
Newer vehicles, more space. Perfect for airport runs, business trips, or when you want a little more room.
- More legroom
- Newer vehicles
- Great for airports
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Premium Premium
Executive saloons for important occasions. Same verified safety standards, elevated experience.
- Executive saloons
- Top tier comfort
- For important trips
Upfront pricing
What you see is what you pay.
MiRide shows you the full fare before you tap confirm. No hidden fees appear at checkout. No surprises when you arrive. The price you confirm is the price you pay.
Your fare is calculated from trip distance, trip duration, and the vehicle class you choose. Open the app to see the price for your specific trip in real time.
How pricing worksWhat affects your fare
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Vehicle class
Economy, Comfort, or Premium, each at its own rate.
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Trip distance
The route from your pickup to your destination.
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Trip duration
Time in the vehicle from start to finish.
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Time of day and demand
Any fare variation is shown before you confirm.
Enter your trip in the app to see the exact fare for your route.
Your safety, your control
Safety is not a feature. It is the whole platform.
Five protections built into every ride, before the driver arrives, during your trip, and after you reach your destination.
4 digit PIN at night
Active from 7 PM to 6 AM. Your driver must enter your PIN to start the ride.
SOS with audio recording
24/7 team on call. Audio retained 90 days. Zimbabwe Data Protection Act compliant.
Trip shared automatically
Your emergency contacts get a live tracking link the moment your ride starts.
Driver Preferences
Set a preference for female drivers in your profile. Stays on until you change it.
Blocked Drivers list
Block any driver permanently. They are never matched with you again and are not notified.
Payments
Two simple ways to pay
Pay with your MiRide Wallet or cash. Top up the Wallet with the methods you already use.
Top up your MiRide Wallet with
EcoCash, InnBucks, Visa, Mastercard, or ZimSwitch
Loyalty rewards built in
Every ride adds to your rewards.
Every ride you take adds to your MiRide rewards. The more you use the app, the more you save on future trips. No clipping coupons, no codes to remember. Just open the app and your savings are already there.
Answers
Rider questions
What vehicle classes are available?
MiRide offers Economy (saloons and hatchbacks, best value), Comfort (newer vehicles with more space, great for airport runs), and Premium (executive saloons for important occasions). All classes come with fully verified drivers and the same safety stack.
What happens if I cancel a ride?
Cancelling before a driver is matched is always free. Cancelling within 2 minutes of a match is also free. After that, a small cancellation fee applies. The exact amount is shown in the app before you confirm the cancellation.
What do I do if I left something in the car?
Open your trip history in the app and contact your driver directly through the messaging in the app. If you need more help, reach our support team via chat in the app or at [email protected].
How does the rating system work?
After each trip, you rate your driver from 1 to 5 stars. Drivers with consistently low ratings are reviewed by our team. You can also add a note, and your feedback helps us maintain standards.
Is the app accessible for riders with disabilities?
We build with accessibility in mind. If you have specific needs such as extra time, assistance with luggage, or communication preferences, you can note these in your profile or in the booking notes. Contact our support team if you need help we have not covered.
Can I share my trip with someone?
Yes. Add up to three Emergency Contacts in your profile settings. When your trip starts, they automatically receive a live tracking link with your driver's name and vehicle registration. You can also share the trip link manually from the active trip screen.
Your Ride, Your Way.
Download MiRide and book your first ride in under 2 minutes. Available on iOS and Android.
