Vehicle class
Economy, Comfort, or Premium, each with its own rate tier. Choose what fits your trip.
Pricing
You see the price. You confirm. You pay that price.
MiRide shows you the full fare before you tap confirm. No hidden fees appear at checkout. No surprises when you arrive. What you see is what you pay.
- Upfront fares
- No hidden fees
- Price locked at confirmation
- Refunds for service issues
- $0 hidden fees
- 100% upfront fares
- Pay with MiRide Wallet or cash
- Refunds for verified service issues
The promise
Upfront. Transparent. Final.
Before you confirm a ride or delivery, MiRide shows you the full fare. That number is locked in. It does not change mid-trip and it does not increase at checkout.
Compare that to hailing from the street, with haggling on price, uncertainty about the route, and no record of what you agreed. With MiRide, the price is set before you move and the receipt is in your app when you arrive.
For the exact fare on your trip, open the MiRide app, enter your pickup and destination, and see the price in real time.
What affects your fare
Trip distance
The route between pickup and drop-off, calculated along the actual road path.
Trip duration
Time in the vehicle from start to finish.
Time of day and demand
Fares may vary at different times. When they do, the adjusted fare is shown before you confirm.
Open the app and enter your trip to see the exact fare for your route and vehicle class.
Deliveries
Senders see the fare. Couriers see their earnings. Both numbers are fixed before anyone moves.
When you send a package, the total fare is shown before you confirm. When a courier accepts a delivery, their earnings for that delivery are shown before they accept. Neither number changes mid-delivery.
How deliveries workWhat you see before confirming
Total fare
The amount the sender pays, locked in before anyone moves.
Route
Pickup to drop-off shown on the map before you confirm.
Vehicle type
Motorbike or car, matched to your package size and distance.
Courier earnings
Shown to the courier before they accept. Both numbers are fixed.
Cancellations
Cancellation fees
- No charge
Cancel before driver is matched
- No charge
Cancel within 2 min of match
- Small fee (shown in app)
Cancel after 2 min of match
- No charge to rider
Driver cancels after matching
Exact fee amounts are shown in the app at the time of cancellation.
Loyalty rewards
Use MiRide more, save more.
Use MiRide more, save more on your next trip. We reward loyal riders and senders automatically. The savings show up in the app, no codes needed.
Answers
Pricing questions
How is my fare calculated?
Your fare is based on vehicle class, trip distance, and trip duration. All of these are calculated before you confirm, so you always know what you will pay before the ride starts.
Why does the fare change at different times?
Fares can vary based on demand and time of day. Any adjustment is reflected in the price shown to you before you confirm. You will never be charged more than what you agreed to.
What vehicle classes are available?
MiRide offers Economy (everyday saloons and hatchbacks), Comfort (newer vehicles with more space), and Premium (executive saloons). Each class has its own fare tier.
What payment methods are accepted?
You pay with your MiRide Wallet or cash. Top up your Wallet with EcoCash, InnBucks, Visa, Mastercard, or ZimSwitch.
Can I get a refund if something goes wrong?
Yes. If your trip was affected by a verified service issue, contact our support team and we will review your case. Refunds are processed back to your original payment method or MiRide Wallet.
Do I get a receipt?
Yes. Every completed trip generates a receipt visible in your trip history in the app. You can share it from there.
See the price before you move.
Open the MiRide app, enter your trip, and see your fare in real time. Download MiRide.
