Cookie Policy
Provider: MiRide Technology (Private) Limited · 7 Tweed Road, Eastlea, Harare, Zimbabwe · Effective: 13 May 2026
1. What are cookies?
Cookies are small text files that a website places on your device when you visit. They are stored by your browser and sent back to the website on subsequent visits. Cookies can remember your preferences, keep you signed in, and help website owners understand how their site is being used.
Related technologies include local storage and session storage, which work similarly but are managed differently by the browser. This policy covers cookies and these related browser storage mechanisms as a group.
Cookies and browser storage are a concept specific to websites running in a browser. The MiRide mobile app does not use browser cookies. It uses secure on device token storage instead. We explain this separately in Section 3.
2. How MiRide uses cookies on this website
The MiRide public website (miride.app) is a static site built with Astro. It contains no login, no user accounts, and no personalisation features. As a result, it uses very few cookies.
We do not currently deploy analytics scripts, tracking pixels, or advertising networks on this website. No cookies are set by MiRide Technology (Private) Limited directly for analytics or marketing purposes.
The website does make connections to third party services that may set their own cookies or use browser fingerprinting. These are listed in Section 4.
Cookie categories used on this website
| Category | Used? | Details |
|---|---|---|
| Strictly necessary | No | The website has no login or account features, so no session cookies are required for authentication. |
| Functionality | No | No language preference or personalisation cookies are currently stored by this site. |
| Analytics | No | No analytics platform (e.g. Google Analytics, Mixpanel) is currently installed on this website. |
| Advertising | No | No advertising networks or retargeting pixels are active on this website. |
| Third party | Potentially | Google Fonts and Google Maps (on the /contact page) may set third party cookies or use network-level fingerprinting. See Section 4. |
3. How MiRide uses tokens in the mobile app
The primary MiRide product is a mobile app available on iOS and Android. Mobile apps run natively on your device and do not use a web browser, so browser cookies do not apply to the MiRide app.
Instead, the app uses industry standard, token based mechanisms stored securely on your device:
- JWT access token — a short-lived token (typically 15 minutes) that authenticates your requests to MiRide's servers. Stored in the device's secure storage (iOS Keychain / Android Keystore), not accessible by other apps.
- JWT refresh token — a longer-lived token used to obtain a new access token without requiring you to log in again. Stored with the same device level security as the access token.
- Firebase Cloud Messaging (FCM) token — a device registration token provided by Google Firebase that allows us to send you push notifications (trip updates, driver arrival, delivery status). This token is stored in MiRide's database and associated with your account. It is not a cookie.
These tokens are not shared across apps, are not accessible via a browser, and do not persist beyond your session or device without your explicit action (such as choosing "stay signed in"). You can revoke them at any time by signing out of the app.
App token summary
| Token / Mechanism | Purpose | Duration | Storage |
|---|---|---|---|
| JWT access token | Authenticates API requests | ~15 minutes | Device secure storage (Keychain / Keystore) |
| JWT refresh token | Renews access token without re-login | 30 days (or until sign-out) | Device secure storage (Keychain / Keystore) |
| FCM device token | Enables push notifications | Until token rotation or sign-out | MiRide server side database; device managed by Firebase |
| App preferences | Stores local settings (e.g. language, map type) | Until app uninstall or reset | Device local storage (not transmitted to MiRide servers) |
4. Third party services and their cookies
The MiRide website connects to the following external services. Each of these services operates under its own privacy and cookie policy. MiRide Technology (Private) Limited does not control what data these services collect.
Google Fonts
This website loads typefaces from Google Fonts (fonts.googleapis.com, fonts.gstatic.com). When your browser fetches font files, Google's servers receive your IP address and browser headers. Google may use this connection for internal logging and service improvement. Google Fonts does not typically set persistent cookies for font delivery, but your IP address is processed by Google at the point of connection.
Google's privacy policy: policies.google.com/privacy
Google Maps (contact page)
The /contact page includes an embedded Google Maps iframe to show our office location. When the map loads, Google may set third party cookies, log your IP address, and collect browsing data in accordance with Google's own policies. Google Maps embeds are known to set cookies including those used for analytics, advertising, and service operation.
If you prefer not to load the Google Maps embed, you can use your browser's developer tools to block third party cookies, or use a browser extension such as uBlock Origin.
Google Maps privacy information: policies.google.com/privacy
Third party service summary
| Service | Purpose | Cookies set? | Set by |
|---|---|---|---|
| Google Fonts CDN | Serves website typefaces | Possibly (IP logged) | Google LLC |
| Google Maps embed | Shows office location on /contact | Yes (third party) | Google LLC |
5. How to manage cookies
Because this website sets very few first-party cookies, most of your control options relate to third party cookies from Google (see Section 4 above).
Browser settings
All modern browsers let you view, block, and delete cookies. Instructions for the most common browsers:
- Google Chrome — Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data
- Apple Safari — Settings → Privacy → Manage Website Data
- Microsoft Edge — Settings → Cookies and site permissions → Manage and delete cookies and site data
Blocking third party cookies in your browser will prevent Google Maps from loading on our /contact page. The rest of the website will continue to function normally.
Google's own opt-out tools
You can opt out of Google's interest based advertising at adssettings.google.com. For broader Google data controls, visit myaccount.google.com.
Mobile app tokens
To revoke the JWT tokens stored by the MiRide app, simply sign out of the app. Your refresh token will be invalidated on our servers and removed from your device. To stop receiving push notifications, you can disable notifications for the MiRide app in your device's system settings (iOS: Settings → Notifications → MiRide; Android: Settings → Apps → MiRide → Notifications).
6. Changes to this policy
MiRide Technology (Private) Limited may update this Cookie Policy as the website or app evolves. For example, if we introduce analytics tooling or a cookie consent mechanism in the future, we will update this page before those tools go live and, where required by law, seek your consent at that time.
Material changes will be noted at the top of this page with a revised effective date. We encourage you to review this policy periodically. Continued use of the website after a material change constitutes acceptance of the revised policy.
Current effective date: 13 May 2026
7. Contact
If you have questions about this Cookie Policy or how MiRide Technology (Private) Limited handles your data, please contact us:
MiRide Technology (Private) Limited
7 Tweed Road, Eastlea
Harare, Zimbabwe
Email: [email protected]
This policy applies to the MiRide website at miride.app and the MiRide mobile app. It does not cover the MiRide admin portal, which operates on a separate subdomain and is accessible only to authorised staff.